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Initial ERTS Complaint Investigator

Initial ERTS Complaint Investigator

Lacey, WA (Hybrid) - Full Time, Mid to Senior Level

Initial ERTS Complaint Investigator (Environmental Specialist 4)


$54,108.00 - $70,956.00 Annually


Thurston County – Lacey, WA

Job Type

Full Time - Permanent

Remote Employment



Dept. of Ecology

Job Number





Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader), Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact with “COVID-19 vaccination” in the subject line.

Keeping Washington Clean and Evergreen

The Toxics Cleanup Program (TCP) within the Department of Ecology is looking to fill an Initial ERTS Complaint Investigator (Environmental Specialist 4) position. This position is located in our Southwest Regional Office in Lacey, WA.

In this role, you will independently perform initial investigation of Environmental Report Tracking System (ERTS) complaints, perform site hazard assessments, and use applicable site data and information to evaluate the potential risk of contaminant releases to human health and the environment. Working individually and as a team, you will make recommendations to senior staff and your management chain regarding hazard rankings and add sites to Ecology’s Hazardous Sites List (HSL), accept or decline new ERTS referrals and recommend assignment to appropriate staff. You will also support your supervisor and section manager by updating, interpreting, reviewing, imputing, and evaluating site information in applicable Ecology databases. Field work involves site visits, evaluating whether contamination is present (including visual observations and sampling), and speaking with members of the regulated public. Following prescribed methods, you will work closely with internal staff and routinely work with the public about questions and complaints.

The mission of TCP is to protect Washington’s human health and the environment. We do this by preventing and cleaning up pollution. We also support sustainable communities and natural resources for the benefit of future and current generations. This position directly supports TCP’s strategic goal of cleaning up legacy pollution.

Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people.

Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:

A healthy life/work balance by offering flexible schedules and telework options for most positions.

An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.

Continuous growth and development opportunities.

A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.

Opportunities to serve your community and make an impact through meaningful work.

Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.

Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.

Equity: We champion equity, recognizing that each of us need different things to thrive.

Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.

Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.

We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.

During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. This position is expected to work in the office of at least 4 hours per week. Ecology is following current state guidance regarding mask requirements, health screening questions before entry, and social distancing.

Application Timeline: This position will remain open until filled, with an initial screening date of April 05, 2022. In order to be considered for initial screening, please submit an application on or before April 04, 2022. The agency reserves the right to make an appointment any time after the initial screening date.


What makes this role unique?

In this role, you will conduct initial Investigations on reports of potential contamination received through Environmental Report Tracking System (ERTS) and conducting site hazard assessments on sites within Ecology’s Southwest Region. This involves completing site visits, evaluating whether contamination is present (such as visual observation and, laboratory analysis), evaluating/reviewing statements from the public regarding the complaint(s), and evaluating/reviewing any submitted data. All information evaluated will be written in a report using TCP's approved formats, ensuring that the report(s) clearly demonstrate whether the site is in compliance with applicable environmental laws, regulations, and policies.

What you will do:

Independently perform Initial Investigation of ERTS complaints: gather additional information with the complainant; coordinate with the property owner to obtain access and explain why Ecology will be on the property; travel to a location and investigate, take notes, photos, and collect environmental sample; evaluate site conditions - potentially including analytical result; and generate an initial investigation report summarizing Ecology’s findings with a recommendation.

Perform site hazard assessments (SHAs) of sites: using applicable site data and information, evaluate the potential risk to human health and the environment, recommend a hazard ranking score, and, when needed, add the site to Ecology's HSL.

Update, interpret, review, impute, and evaluate site information in the Integrated Sites Information System (ISIS), Environmental Information Management System (EIM), ERTS, and other applicable agency databases as directed by the Supervisor and/or Section Manager.

Take part in required training, planning, policy review/comment, and associated administrative activities.

Accept or decline new ERTS referrals and recommend assignment to appropriate staff.

Interact with other program and agency staff, attorneys, consultants, contractors, other environmental professionals, and the regulated public.

Drive a state vehicle for field visits within Ecology’s Southwest Region.

Other duties as assigned.



Required Qualifications:

A total of Nine (9) years of experience and/or education as described below:

Professional level Experience: in environmental analysis or control or environmental planning.

Education: involving a major study in environmental, physical, or one of the natural sciences, environmental planning, or other allied field.

See chart below for a list of ways to qualify for this position:

Possible Combinations

College credit hours or degree – as listed above 

Years of professional level experience – as listed above

Combination 1

No college credit hours or degree

9 years of experience

Combination 2

30-59 semester or 45-89 quarter credits.

8 years of experience

Combination 3

60-89 semester or 90-134 quarter credits (AA degree).

7 years of experience

Combination 4

90-119 semester or 135-179 quarter credits.

6 years of experience

Combination 5

A Bachelor's Degree

5 years of experience

Combination 6

A Master's Degree

3 years of experience

Combination 7

A Ph.D. Degree

2 years of experience

Special Requirements/Conditions of Employment:

Must have a valid Driver's License.

Successful completion of an initial 40-hour hazardous materials training within the first six months of employment and successful completion of an annual 8-hour refresher course.

Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.

Experience in cleanup site management.

Familiarity with the MTCA cleanup regulation.

Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.

Supplemental Information

Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply.

Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?

Please call: (360) 407-6186 or email: and we will be happy to assist.

If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

If you need assistance applying for this job, please e-mail Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.

If you are reading this announcement in print format, please enter the following URL to your search engine to apply:

Application Instructions:

It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.

A cover letter describing why you are interested in this position.

A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.

Three professional references.

Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable.
For Your Privacy:
When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):

Please be sure to remove private information such as your social security number, date of birth, etc.

Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.

Additional Application Instructions for Current Ecology Employees: 

Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources.

Application Attestation: 

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed.

Other Information:

If you have specific questions about the position, please email Tim Mullin at: Please do not contact Tim to inquire about the status of your application.

To request the full position description: email

Why work for Ecology?

As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.

Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance.

Ecology employees may be eligible for the following:
Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS), Vacation, Sick, and other Leave*, 11 Paid Holidays per year*, Public Service Loan Forgiveness, Tuition Waiver, Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP), Flexible Spending Arrangement (FSA), Employee Assistance Program, Commute Trip Reduction Incentives (Download PDF reader), Combined Fund Drive, SmartHealth *See the Benefits tab in this announcement for more information

Student debt: how working for Ecology can help
The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See for more details.

To learn more about The Department of Ecology, please visit our website at and follow, like or visit us on LinkedIn, Twitter, Facebook, Instagram or our blog.

Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.

Click to Apply

Additional Info

Job Type : Full-Time

Education Level : Not Applicable

Experience Level : Mid to Senior Level

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